FAQ: The Enigma Box
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Who are we?

This game is not a traditional board game as it involves many different components and technologies: Virtual reality, augmented reality, historical riddles, etc. Among us we have professionals from different backgrounds.

To create it we needed to gather an interdisciplinary team of professionals: explorers, programmers, gamers, logic games and escape room designers, also historians.

Some team members:

  • Armando Montes (London): Designer, 3D printer expert, gamer and technology expert (VR & AR, Drones , 3D Printer, etc. ). Founding Partner of Enigma Box LTD, The Rhomb, Augmented Human Company and Amazingwolds4u: Companies at the forefront of technology, in connection with the new technological revolution and next generation device.

  • Álvaro Gálvez (Madrid): Escape Room Design & Development at Best Day Events . Co-Founding Partner of Enigma Box LTD. 10 years of experience developing room scenario including puzzle design, general room layout, staging and props.

  • Israel Pascua (London): An accomplished expert with fifteen years of experience for new venture development, digital marketing, product launch, sales, business development and ecommerce. Experienced in building and developing digital marketing strategies, mobile, email marketing, infrastructure, teams and processes from the beginning stages to becoming established operations.

  • Pedro Diezma (London): Innovation Top Influencer (Onalytica report). TEDx speaker, Writer and MENSA Member. Author of “The Rebirth of the Hero” and “Adam´s Crown”. The Enigma Box Technology Advisor.

Have a look at one of our VR prototypes (you will need VR glasses to view it) http://youvis.it/vr/eire31/forest

Last updated: November 28, 2017 06:58

Can “The Enigma Box” to be played several times by different people ? Can I resale the box after finishing the experience?

You can play “The Enigma Box” challenge as many times as you want and with many different people. As long as you do not break or lose any important parts from the box!

You will have a digital copy of some riddles to print out whenever you need. And You will get the same experience with another group of explorers.

Last updated: November 08, 2017 06:11

What if I get stuck?

You do not need to worry, our team will be always there to help you. For that reason we also planning to build a community (members only) so all members could communicate on the forum and help each other, exchange ideas etc.

We will do everything we can to help you if you encounter any problems.

Last updated: November 09, 2017 05:31

How will I know which numbers on The Enigma Box Deluxe are still available?

Have a look at this file (numbers in red are already taken):

https://goo.gl/kHzo3b

Last updated: November 15, 2017 04:25

What languages are available for The Enigma Box?

You will find the instructions, Booklet, welcome pack in English, Spanish and French. Everything that is necessary to follow the challenge.

The game is very visual and you don’t need to use the language a lot, but some riddles and puzzles will have a few words in English (only).

Last updated: November 13, 2017 05:33

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us